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Maryland University of Integrated Health Case Study

Maryland University of Integrated Health streamlined its previously manual and inefficient hiring and onboarding processes by implementing ApplicantStack, which enabled faster job postings, attracted higher-quality and more diverse candidates, reduced hiring time from four to five months down to seven or eight weeks, and simplified new hire paperwork for its largely virtual workforce.

About

Maryland University of Integrated Health is a graduate school of integrative medicine, serving roughly 1,400 students. MUIH offers doctoral degrees, master’s degrees, graduate certificates, post-master’s certificates, post-bachelor’s certificates, and continuing education in areas such as health and wellness, nutrition, and acupuncture.

Challenge

Maryland University of Integrated Health was managing candidate applications through spreadsheets. Candidates emailed their applications, hard copy resumes were stacked on desks, and all positions were tracked manually. This resulted in positions taking four to five months to fill, causing the university to miss out on top talent. With many virtual employees and faculty members worldwide, onboarding was cumbersome and inefficient, with forms often incomplete or incorrectly filled out.

Solution

A new Human Resources Director recognized the need to streamline processes. Having experience with various applicant tracking systems, she chose ApplicantStack for its simplicity, flexibility, and cost-effectiveness. Within two weeks, the system was operational, and all hiring managers were trained. The Director could post new jobs, list them on the website and job boards, and use complimentary advertising within an hour. ApplicantStack required no management or maintenance from MUIH, and its ease of use allowed 32 hiring managers to use the system effectively with minimal training.

Results

Since implementing ApplicantStack, MUIH has attracted more diverse candidates from a broader geographical area and of higher caliber. Hiring managers can now review candidates much more quickly, reducing hiring time from four or five months to seven or eight weeks. The university now fills 4.5 jobs per month, primarily adjunct faculty, academic directors, and staff positions. ApplicantStack Onboard has also simplified new hire paperwork, centralizing all documents and making deployment easy regardless of employee location.