Payroll Experts More Than Doubles Industry Customer Retention Rate with SwipeClock’s Workforce Management Solutions

June 23, 2015—Salt Lake City—SwipeClock announced that Payroll Experts, a national payroll and human resource services provider, has more than doubled the industry customer retention rate by enabling its clients with SwipeClock’s workforce management solutions. SwipeClock’s integrated solutions—TimeWorksPlus, TimeWorks Mobile, and TimeSimplicity—offer robust features, plug-and-play time clocks, and ease-of-use to automate workforce management tasks such as time and attendance, scheduling, and leave management.

Cameron Lundgren, Vice President of Sales for Payroll Experts, stated that the biggest challenge clients face is not a lack of time, but a lack of efficiency due to manual, paper-based processes. These manual processes slow down day-to-day tasks like tracking employee time, verifying attendance, and scheduling workers, and also result in more errors, which can be costly in a rapidly changing regulatory environment.

To address these challenges, Payroll Experts partners with SwipeClock to automate workforce management processes by deploying and supporting SwipeClock’s solutions. Because SwipeClock’s products are fully integrated, Payroll Experts’ clients can scale their workforce management solutions as they grow, helping to lower labor costs, comply with regulatory mandates, and maximize profits.

Lundgren highlighted that partnering with SwipeClock has been key to Payroll Experts’ success and high customer retention rate. He noted SwipeClock’s technology innovations, such as Pinpoint GPS in TimeWorks Mobile and the integration of TimeSimplicity with TimeWorksPlus.

A case example involved a large charter school client. Before using SwipeClock, it took a team two and a half days to create a single month-end report. With SwipeClock’s solution, one person can now create the same report in just a couple of minutes. These productivity gains are especially significant for small and medium-sized enterprises with limited resources.

Employees of Payroll Experts’ clients also benefit from SwipeClock’s solutions. TimeWorks Mobile, for example, allows employees to clock in and out, check PTO balances, and request time off from their smartphones and tablets. About 50% of new Payroll Experts customers use TimeWorks Mobile, and this percentage is expected to grow as mobile work trends continue.

Terry James, Director of Marketing for SwipeClock, emphasized that helping partners succeed is key to SwipeClock’s own success. Payroll Experts is cited as an example of a partnership where everyone wins: Payroll Experts grows, and its clients can focus more time on making their businesses successful.

About SwipeClock

SwipeClock is a leader in simple and affordable workforce management services. With more than 1,000 partners, SwipeClock has empowered over 30,000 businesses to reduce labor costs, comply with regulatory mandates, and maximize profits. SwipeClock’s cloud products (WorkforceHUB, TimeWorksPlus, TimeSimplicity) and hardware clocks (TimeWorksTouch, TimeWorksTUFF, and others) provide instant employee access to automated timekeeping, scheduling, leave management, HR dashboards, and other HR resources. With SwipeClock, employers can transform labor from a cost of doing business to a competitive advantage.