Case Study: Retail Employee Scheduling and Timekeeping
Northwest Outfitters, a small retail sporting goods chain, leveraged Swipeclock's WorkforceHub—including TimeSimplicity for automated scheduling, TimeWorksPlus for time and attendance tracking, and mobile Employee Self Service—to streamline complex multi-department scheduling, reduce unplanned overtime, improve compliance, and empower part-time employees across five locations, resulting in significant cost savings and managerial time efficiency.
Swipeclock helps a sporting goods business save with time and attendance compliance, considerably simplified scheduling, and mobile management.
Northwest Outfitters is a small retail chain tackling the challenges of selling in the competitive outdoor sports sector. Managing a specialized labor force across 5 locations became their focus as an opportunity to substantially reduce costs and gain a competitive advantage.
Workforce Management is a key sore spot for retail companies with numerous departments. Northwest Outfitters’ primary challenge is keeping unique departments staffed with the right people while reducing costs with viable cross-department coverage. They also wanted to address one of their largest budget issues: unplanned overtime.
Except for a small group of supervisors, all sales associates are part time. When there is a staffing crunch, it can be nearly impossible to keep part-timers from working forty hours or more. Holiday breaks and year-end staffing has added scheduling snags and compliance pressure with the burden of tracking and reporting.
WorkforceHub Integration Creates Savings
With TimeSimplicity, the scheduling solution in WorkforceHub, department managers developed standard schedule templates for busy and slow sales periods, which vary from department to department. With the standard schedule in place, managers can drag and drop to adjust to changing conditions. This has been a key time saver for managers, and with pre-defined alerts, has provided a considerable reduction in unexpected overtime.
Solution — WorkforceHub
- TimeSimplicity for automated scheduling and mobile coordination.
- TimeWorksPlus for integrated time and attendance tracking.
- Mobile access provides employee access and management control.
Employee Empowerment
Before WorkforceHub implementation, staff members continuously contacted managers about shift revisions, time card foul-ups, and PTO accruals. With Employee Self Service (ESS), employees clock in/out from their mobile device, manage their own time cards, submit time off requests, and monitor accruals without having to reach out to a supervisor. With the intuitiveness of PunchLogic, time card mistakes are no longer a considerable problem.
Easy Administration
When staff members handle shift changes, all managers have to do is confirm them on the Virtual Trade Board. TimeSimplicity even alerts the employees affected when a shift change is approved. With job codes and employee groups, employees with the appropriate skills are scheduled in the corresponding departments. This helps maintain excellent customer service for which Northwest is known.
No More Compliance Headaches
With customized overtime notifications, managers are notified when part-time employees are approaching full-time hours, and full-timers are approaching overtime. They don’t need to be continually monitoring time cards to keep team members working within the prescribed hours. In the case of a DOL audit, reports can be created instantly from attendance data that was automatically captured and recorded.
Northwest Outfitters is benefitting from reduced labor amounts, improved scheduling, automated compliance tools, and staff members who are much happier with their jobs.
Swipeclock offers WorkforceHub, a fully-integrated solution that makes it easy to optimize the performance of managers, employees, and businesses. WorkforceHub includes TimeWorksPlus, TimeSimplicity, and TimeWorks Mobile. It is designed for busy employers who need to streamline scheduling, automate time and attendance tracking, maintain regulatory compliance, and lessen labor costs.
Related
Swipeclock Workforce Management: Smart Compliance
Swipeclock's WorkforceHub, comprising TimeWorksPlus, TimeSimplicity, and TimeWorksTouch, is an integrated, automated workforce management solution that simplifies compliance with labor laws like the ACA by tracking employee schedules and hours, enabling easy schedule management, syncing HR data for audits, reducing labor costs, and enhancing employee and HR satisfaction through self-service and convenient tools.
Case Study: Small Manufacturer
A woman who started making all-natural soaps as a hobby grew her business through word-of-mouth into a 25-employee manufacturer with a 20,000 sq. ft. facility, expanded product lines, and online sales, but faced time-consuming HR challenges that led her to adopt WorkforceHub for efficient workforce management tailored to manufacturers.
How To Decrease Labor Costs With Automated Overtime Alerts
WorkforceHub from Swipeclock offers an affordable, cloud-based workforce management system with automated, customizable overtime alerts, employee self-service shift trades, and centralized timekeeping data to help businesses reduce labor costs, ensure compliance with labor regulations, and improve productivity and decision-making.
Comprehensive Workforce Management From Swipeclock
Swipeclock's WorkforceHub is a comprehensive, cloud-based workforce management solution integrating TimeWorksPlus for time tracking, TimeSimplicity for scheduling, TimeWorksTouch for easy clock-ins, and TimeWorks Mobile for remote access, offering rapid setup, employee self-service, secure data storage, payroll integration, and compliance tools that collectively reduce labor costs, boost productivity, improve communication, minimize errors, and streamline administrative tasks for businesses.
Case Study: Contract Manufacturer
A nutritional supplement contract manufacturer with 45 employees, operating 24/7 at 80% capacity and facing challenges in managing labor costs, overtime, shift coverage, and employee morale, successfully implemented WorkforceHub's TimeSimplicity and TimeWorksPlus for streamlined scheduling, automated shift coverage, mobile coordination, and employee self-service, resulting in improved morale, efficient workforce management, and audit-ready records with minimal training required.
Employee Scheduling Software for Small Business
WorkforceHub Scheduling is an employee scheduling software tailored for small businesses that streamlines creating compliant, strategic schedules with smart shift recommendations, automated conflict resolution, labor segmentation integration, and self-service features to enhance schedule adherence, shift swapping, and real-time notifications.